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Product Specialist - Triage24 till Platform24

Platform24, Stockholm

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About Platform24

For most people, healthcare is one of the most important sectors in society. But in many ways, it has been decades behind other sectors in terms of accessibility and productivity. We are building "Healthcare 2.0" which means that we are, through smart, easy and, sustainable solutions, improving healthcare to ensure the best possible care at the right time in the most suitable format. We are daily working on making it more accessible, efficient with resources, and increasing the quality of care given to patients, while bridging the gap between physical and digital health-care. 

Platform24 is an innovative health tech company that offers our award-winning platform to many healthcare providers such as several Swedish regions, insurers, and private health care providers. We are fortunate to have Investor AB (publ) and Apoteket AB as two long-term owners.

What you will do. 

Your mission would be to help the team, colleagues, and customers to understand and utilize the Triage24 product to the fullest, and at the same time with your deep product knowledge and understanding of our users, contribute to future product improvements together with your team members in the product team.

Triage24 is an AI- & chat-based triage and anamnesis application that safely helps patients to the right care and through automation releases resources for healthcare organisations. Here's a link to our website for more information on our products - > https://platform24.se/sa-funka...

The role as a product specialist collaborates closely with several parts of the organisation as well as working together with potential new customers. Your client-facing responsibilities will include the preparation and presentation of product demonstrations and detailed onboarding of the triage product series. Combining your patience, talent for collaborative processes, and expert knowledge of our product you will help customers realize our visions about accessible, safe, and efficient health care.

You will for sure be the go-to-person and know the Triage applications by heart, making spot-on materials for users and customer training and also help with product strategies for how to develop the application in current and future markets, prepare and manage workshops, educations, demos, and benchmarking towards other markets and competitors.

To be successful in this role, we believe that you have/are

  • Have a medical background - either as a doctor/nurse or an engineering background with a focus on health care

  • A technical understanding of software applications, and how they are built

  • A good communicator - conveys information with clarity & listens effectively

  • A team player -  "One team" is one of our core values and we are building on the ideas of others, shares information and expertise to achieve desired results

  • Patient and customer-obsessed. You understand current and anticipated needs and seeks feedback from customers and patients

  • Problem Solver - Anticipates problems, Solutions Oriented, Quick learner

  • Fluency in both Swedish and English, verbal and written

As we interview candidates continuously, we kindly ask you to apply as soon as possible.

This position is located in our Stockholm office.

Publicerad 2021-03-31

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